Legal Information

MCGames Terms & Conditions — From membership to payouts, Get the Full Picture

It's worth reading these terms before using mcgames. They're written in plain language so nothing is left unclear.

Last updated: January 2026 Published in English 18+ Only

Why Should You Read mcgames' Terms?

Reading the terms gives you a clearer understanding of your rights

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Your Rights Are Protected
MCGames' Terms & Conditions clearly set out what you're entitled to and where the boundaries lie — knowing this upfront helps avoid any confusion.
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Payouts Are Guaranteed
Knowing the rules upfront — from account verification to withdrawal procedures — means you'll never run into unexpected issues when it's time to collect your winnings.
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Using Bonuses the Right Way
Before claiming a bonus, it's important to understand the wagering requirements and expiry terms. MCGames bonus conditions are straightforward and transparent — no hidden catches.
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Your Account Stays Secure
Knowing what actions can lead to account suspension helps you avoid unintentional mistakes. mcgames always protects honest users.
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Responsibilities of Both Parties
mcgames doesn't just set rules for users — it holds itself accountable too. Its commitments on payouts, support, and security are all written down.
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Also applies on mobile
Whether you're on the website or the mobile app, the same MCGames terms apply across all platforms — no separate rules.
Table of Contents
If you have any questions, please contact our Help Center.
1

General Terms & Eligibility

By opening an account or using MCGames' services, you agree to be fully bound by these Terms & Conditions. These terms constitute a legally binding agreement between you and MCGames.

Mcgames provides its services exclusively to individuals who are legally eligible and acting of their own free will. mcgames reserves the right to close any account obtained through coercion or deception.

mcgames reserves the right to update these terms at any time. Users will be notified of any changes via their registered email or app notification.

These terms were last updated in January 2026. Previous versions are no longer valid once a new version is published.

2

Account Registration & Eligibility

To open an account with MCGames, the following conditions must be met:

  • You must be at least 18 years old — mcgames makes no exceptions on this.
  • All information provided at registration must be truthful and accurate.
  • Each person may only register one account — multiple accounts are strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential.
  • Your account must not be shared with or used by anyone else.

After registration, MCGames may request KYC (Know Your Customer) verification. Withdrawals may be restricted until verification is complete.

Registering with false information may result in account termination and forfeiture of any balance at any time.

3

Deposit, Withdrawal & Payment Policy

Mcgames accepts deposits via bKash, Nagad, Rocket, and bank cards. Each payment method has its own minimum and maximum limits — log in to the site to view the details.

  • Minimum deposit: BDT 100.
  • Minimum withdrawal: ā§ģ500 BDT.
  • Withdrawals are typically processed within 15 minutes and no later than 24 hours.
  • Withdrawals must be made using the same method used for the original deposit.
  • KYC verification must be completed before any withdrawal can be processed.

MCGames does not process payments to third-party accounts. Please use a payment method registered in your own name.

Large withdrawals may require additional verification — this is done purely to protect your financial security.

4

Betting Rules & Validity

Before placing a bet on MCGames, please familiarise yourself with the rules below — they apply to every bet you place.

  • Once a bet is confirmed, it cannot be changed or cancelled — partial settlement is only possible through the Cash Out feature.
  • Bets must be placed before the match or event begins — different rules may apply for rescheduled events.
  • If incorrect odds are published due to a technical error, MCGames reserves the right to void the affected bets.
  • Placing bets on the same outcome from multiple accounts, or any form of coordinated fraud, is strictly prohibited.
  • If a match is cancelled for any reason, bets are generally refunded.

MCGames monitors all unusual betting patterns. Accounts may be temporarily suspended for investigation if suspicious activity is detected.

Match-fixing or placing bets using insider information is strictly prohibited and may be subject to legal penalties.

5

Bonus & Promotion Terms

MCGames regularly offers bonuses and promotional deals. Each offer carries its own specific terms, which are detailed on the promotions page.

  • The welcome bonus is available to new members only and applies to the first deposit once.
  • To withdraw bonus funds, you must meet the specified wagering requirements — typically between 1x and 5x.
  • Bonuses not used within 30 days of being credited will expire.
  • Bonuses will be forfeited in cases of multiple account creation or referral fraud.
  • MCGames reserves the right to modify or discontinue any promotion without prior notice.

For full details on bonus terms, visit the Promotions page or contact our Help Center.

6

Account Suspension & Termination Policy

MCGames may temporarily suspend or permanently close an account under the following circumstances:

  • Registering with false information or submitting fraudulent documents during KYC verification.
  • Operating multiple accounts or using another person's account.
  • Bonus abuse, collusion betting, or any other form of fraudulent activity.
  • Requesting self-exclusion at your own request.
  • Where suspension is required due to legal or regulatory obligations.

If an account is legitimately closed, any remaining balance will be refunded. mcgames reserves the right to forfeit the balance if fraud is proven.

7

Responsible Gaming Policy

MCGames believes betting is a form of entertainment — not a solution to financial problems. That's why we put responsible gaming into practice, not just on paper.

  • Each member can set their own deposit and betting limits.
  • Self-exclusion or a cooling-off period can be activated at any time.
  • MCGames does not provide any services to users under 18 — age verification is strictly enforced.
  • If MCGames detects signs of a potential addiction, it may proactively impose restrictions on the account.

Concerned about your betting? Contact the MCGames Help Centre or visit our responsible gaming page.

8

Privacy & Data Protection

MCGames handles all personal information with strict confidentiality. Details provided at registration are used solely for service improvement and identity verification.

  • Your information is never sold or shared with third parties.
  • All data is securely stored using SSL encryption.
  • Information may be disclosed in response to a valid request from legal authorities.
  • Cookies and browsing data are used solely to improve your experience on the site.

For our full privacy policy, please visit our Privacy Policy Visit the page.

Contact & Complaints

If you have any questions or complaints about these terms and conditions, please get in touch with the mcgames support team.

  • Email: support@mcgames.biz
  • Live Chat: Available at the bottom-right of the site (24/7)
  • Help Center: help-center Full Details on the Page

Mcgames aims to respond to all complaints within 48 hours of submission.

FAQ

Cricket betting on MCGames is straightforward. Start by selecting cricket from the Sports menu, then open your preferred tournament or match. Each match offers 80+ markets — including Match Winner, Toss Winner, Over/Under, Top Run Scorer, and First Wicket — giving you plenty of options to bet on. Simply click the odds for the market you want, and it will be added to your bet slip. Enter your stake and hit "Confirm Bet" to place it. For live matches, odds continue to shift after the game begins — so you can take advantage of in-play opportunities as well. Keep in mind that once a bet is confirmed, it generally cannot be cancelled, so always double-check your odds and stake before confirming.

KYC verification at MCGames typically requires two types of documents. First, a proof of identity — a clear photo of your National ID (NID), passport, or driving licence. Second, a proof of address — a recent utility bill, bank statement, or any government-issued document showing your name and address. Simply photograph your documents and upload them in the "Verify" section of your profile settings. Verification is usually completed within 24 to 48 hours. Once verified, you won't need to go through the process again — unless there is a significant change to your information.
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